Two decades inside Sterling Order & Warehouse Management
Implementation, customisation, upgrades and long-term production support, from greenfield rollouts to estates that have run for fifteen years.
What I deliver
- Implementations: solution design, configuration, extensions and go-live support
- Customisation: user exits, custom APIs and services, agents, UI extensions and RF screens
- Integration: ERP, carrier, proof-of-delivery and e-commerce systems via services, queues and web services
- Production support: incident triage, data fixes, performance and root-cause analysis
- Upgrades & modernisation: moving older estates forward and keeping legacy consoles usable
- Reporting: Cognos report development for warehouse and order operations
Modules I've worked across
Almost every part of the platform except the newest additions such as Order Hub.
Toshiba: supporting a multi-solution Sterling WMS estate
Toshiba runs several IBM Sterling WMS solutions that share a common base but have diverged over the years, each with its own codebase, WMS version and deployments. I provide ongoing support across that estate.
- Data fixes and investigation across multiple site deployments
- Code fixes and new feature development on diverging codebases
- IBM Cognos 10 report development
- Working across WMS 9.1, 9.2.1 and 9.5, with the matching JBoss and JDK toolchains
Going further with AI
To make support across that many codebases faster and more consistent, I built a governed AI agent swarm on top of the estate. It can read each solution's code, data model and configuration, while every change stays behind human approval.
Keeping Sterling consoles running on modern browsers
Older Sterling releases were built for Internet Explorer. As browsers moved on, many businesses faced an expensive upgrade just to keep their users productive.
I built a Sterling add-on that lets the Sterling application console run on Google Chrome, installed through Sterling's standard add-on mechanism, plus standalone clients for the administration tools. It buys estates time to plan upgrades on their own schedule.
Other Sterling tooling I've built
- An add-on integrating Sterling with a proof-of-delivery platform
- Shared utility libraries for Sterling extension development
- Developer tooling to set up Sterling projects in modern IDEs
- An Android RF client usable as a drop-in replacement for Sterling WMS terminals
Other client work
Client names withheld for confidentiality.
Retail & e-commerce
Order management implementations and support covering order capture, sourcing, fulfilment and returns.
Distribution & logistics
Warehouse management rollouts, RF workflows, carrier and delivery integrations.
Long-running support
Multi-year production support and enhancement for estates with heavy customisation.
Need Sterling expertise?
Available for contract and consulting engagements through DELIVSTAT TECHNOLOGY SOLUTIONS LLP.