Cancellation & Refund Policy

This policy explains how cancellations and refunds work for services provided by DELIVSTAT TECHNOLOGY SOLUTIONS LLP ("Delivstat"). We sell services and software subscriptions only; we do not sell or ship physical goods.

1. Consulting services

• Cancellation of a consulting engagement is governed by its Engagement Agreement (statement of work, contract or purchase order).
• Where the Engagement Agreement does not say otherwise, either party may cancel by written notice. Fees for work performed up to the date of cancellation remain payable.
• Any advance payment for work not yet performed is refunded once the final amount due has been agreed.
• Consulting refunds are made by bank transfer to the account the payment came from, within 7 business days of that agreement.

2. Rynko subscriptions

Rynko subscriptions are covered by the Rynko Refund Policy, which is the authoritative version. In summary:

• You can cancel at any time from your account settings. Cancellation stops future billing, and you keep access until the end of the current billing period.
• Monthly subscriptions are generally non-refundable for the current period.
• Billing errors, such as duplicate charges, incorrect amounts or charges after a successful cancellation, are refunded once verified.
• Approved refunds are processed within 5–7 business days and returned to the original payment method. Your bank or card issuer may take a further 7–10 business days to show the credit.

3. How to request a cancellation or refund

For consulting services, email [email protected] with your invoice number. For Rynko, use the contact options on rynko.dev. We aim to respond within 2 business days.